Privacy Policy

Introduction

Welcome to Ealing Wildlife Group (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant UK data protection laws.

1. Data Controller

Ealing Wildlife Group, Costons Lane Nature Reserve, Costons Lane, Greenford, UB6 8RS. Email: hello@ealingwildlifegroup.com

2. Information We Collect

We may collect and process the following data about you:

Personal identification information: Name, email address, phone number, and postal address.
Technical data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage data: Information about how you use our website, products, and services.
Marketing and communications data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect data using the following methods:

Direct interactions: You may give us your identity and contact data by filling in forms or by corresponding with us by post, email, or otherwise.
Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To manage and operate our website.
To manage our relationship with you, including notifying you about changes to our services or privacy policy.
To enable you to participate in events, surveys, or volunteer opportunities.
To administer and protect our organisation and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting data).
To deliver relevant content to you and measure or understand the effectiveness of how we serve you.
To use data analytics to improve our website, products/services, marketing, relationships, and experiences.
To make suggestions and recommendations to you about our services that may be of interest to you.

5. Legal Basis for Processing

We rely on the following legal bases for processing your data:

Consent: Where you have provided consent for us to process your data.
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
Legal obligation: Where processing is necessary for compliance with a legal obligation that we are subject to.
Legitimate interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

6. Data Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

7. International Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those volunteers, agents, contractors, and other third parties who have a business need to know.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.
Request correction of your personal data.
Request the erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: hello@ealingwildlifegroup.com. Ealing Wildlife Group, Costons Lane Nature Reserve, Costons Lane, Greenford, UB6 8RS.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes we make will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

By using our website, you agree to the terms of this privacy policy.

Updated: 09 July 2024